SHIPPING POLICY

1. To receive your order as soon as possible, please provide us with full, clear, and correct details; your full name and mobile phone number, as well as full details of delivery address such as city, district, street, building, and house number.
2. The order cannot be canceled after it has been sent for delivery.
3. Saffron A+ Store is entitled to contact a customer directly through email in the event of an error in the information without incurring the customer any additional fees.
4. Saffron A+ Store is entitled to cancel an order if it is concerned that the order may be fraudulent or for any other reason the Store deems appropriate.

SHIPPING RATES
FREE Shipping is provided above $200

DEALING WITH CUSTOMS AT INTERNATIONAL SHIPPING

• The responsibility of the Saffron A+ Store is to deliver the shipment to the authorized shipping company, as well as provide the customer with a tracking number and link to follow the shipment process from the moment the shipment is delivered to the shipping company until it is received by the customer.
• The customer shall bear all customs expenses, such as shipping release costs, customs clearance, etc.
• Communicating with customs and following up on the release of the shipment or communicating with the shipping company is the responsibility of the customer in the receiving country.
• Saffron A+ Store assumes no responsibility for delays due to customs procedures or the rules and regulations of the receiving country.

BANK TRANSFER AND PAYMENT POLICY

• The full amount of the outgoing invoice must be transferred to the Saffron A+ Store account, and the store must receive the full amount from the customer at the time of shipment. Upon confirmation of receiving the full amount, the store will ship the entire item to the customer.
• The customer shall bear all bank transfer charges in the sending and receiving country as well as the cost of refund.

DELIVERY POLICY

It takes us the same business business day to process your order.
Delivery takes a maximum of 25 days.

ORDER TRACKING

You will be provided with a shipment number after the delivery of your order to the shipping company. You can track the progress of the shipment through the delivery company’s

DELAY IN THE DELIVERY OF THE ORDER

• If your order cannot be delivered for reasons beyond our control, we will contact you as soon as possible to inform you about the reason for the delay and try to deliver your order as soon as possible.
• If the order cannot be delivered to you, we will contact you to let you know how to deliver your order

RETURN POLICY

• Our product is held to the highest standards for quality and freshness. Upon arrival, all products should be thoroughly inspected
• Should there be a concern that the product as received is unsatisfactory, a claim must be made within 8 hours of receipt of the delivery. Upon notification, Saffron A+ will advise a return authorization code and specific return instructions.
• No returns will be accepted without prior return authorization.
• We will not issue credit for a product that has been discarded or partially consumed. Due to the nature of our product, we will not issue credit for a product not received within 1 day of delivery due to incorrect or insufficient information provided by the customer and/or the absence of the recipient. Please be sure to retain all packaging in the event a return is necessary. saffronaplus.com is not responsible for lost or stolen goods.

 

CONFLICT RESOLUTION

If you are experiencing a problem with any of our services or any disputes related to our Terms of Use, please contact us to resolve the issue as soon as possible.

 

Thank you for visiting the Saffron A+ Store. These terms and conditions protect us and our customers. Please read and agree to these terms and conditions to access the site. If you have an objection to any of these terms, please contact us before you place your order.

Saffron A+ Store reserves the right to change, modify, add, or remove portions of these terms and conditions at any time. Changes become effective as soon as they are posted on our website and no notification is provided. Therefore, please check the terms and conditions regularly for updates.

Your continued use of the website constitutes your acceptance of all changes to the terms and conditions.

The sale processes in the Saffron A+ Store and your purchase and use of the products available on this site are subject to the terms and conditions of use and service.